Privacy Policy

Last Updated: September 10, 2023

At Karuna Pet Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our services, including our website, mobile applications, and in-person services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1. Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment details when you make an appointment or use our services.
2. Pet Information: To provide the best care for your pets, we may collect information about your pets, including their medical history, vaccinations, and treatment records.
3. Website and App Usage: When you visit our website or use our mobile applications, we may collect information about your device, IP address, browser type, and browsing history.
4. Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your online activities to enhance your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Services: We use your personal and pet information to schedule appointments, provide veterinary care, and communicate with you about your pets’ health.
2. Customer Support: To address your inquiries and provide customer support.
3. Improving Services: Analyzing data to improve our services, website, and mobile applications.
4. Marketing and Communications: Sending you updates, newsletters, and promotional materials related to our services, with your consent.
5. Legal and Security: Complying with legal obligations and protecting the security of our services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties without your consent. However, we may share your information with:

1. Service Providers: Third-party service providers who help us operate and maintain our services.
2. Legal Compliance: When required by law or in response to a legal request.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets.

4. Your Privacy Choices

1. Access and Update: You can access and update your personal information by contacting us.
2. Marketing Communications: You can opt out of marketing communications at any time by following the instructions in our emails or contacting us directly.
3. Cookies: You can manage cookie preferences through your browser settings.

5. Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Karuna Pet Clinic

Address: Upper Ground Hall, Plot 8, Jupiter Enclave Hazipur Sector 104, Noida, Uttar Pradesh 201304
Mob: +91 6397986493
Email ID: karunapetclinic@gmail.com

We take your privacy seriously and are committed to addressing your inquiries and concerns promptly.