Terms & Conditions
Last Updated: September 10, 2023
These Terms & Conditions (“Terms”) govern your use of the services provided by Karuna Pet Clinic. By using our services, including our website, mobile applications, and in-person services, you agree to comply with these Terms. Please read them carefully.
1. Appointment and Payment
1.1. Scheduling Appointments: You can schedule appointments for your pets through our website, mobile applications, or by contacting us directly. Appointments are subject to availability.
1.2. Payment: Payment for services rendered at Karuna Pet Clinic is due at the time of service. We accept various payment methods, including cash, credit cards, and other forms of electronic payment.
2. Cancellation and Rescheduling
2.1. Cancellation: If you need to cancel or reschedule an appointment, please notify us at least 4 to 5 hours in advance. If you plan to cancel your appointment, cancellation fee may be applicable. See Cancellation/Refund Policy
3. Veterinary Care
3.1. Treatment Decisions: Our veterinarians will make recommendations for the care and treatment of your pets. You have the right to make informed decisions regarding your pets’ treatment based on these recommendations.
3.2. Emergency Care: In case of emergencies, we will provide immediate care to your pets to the best of our ability. You will be responsible for any additional costs associated with emergency care.
4. Privacy and Data Security
4.1. Privacy Policy: We respect your privacy and handle your personal information as described in our Privacy Policy. By using our services, you agree to our Privacy Policy.
5. Use of Our Website and Mobile Applications
5.1. Acceptable Use: When using our website and mobile applications, you agree not to engage in any unlawful, harmful, or disruptive activities. You must also comply with any additional terms or policies provided on these platforms.
6. Intellectual Property
6.1. Ownership: All content and materials on our website and mobile applications, including text, graphics, logos, and images, are the property of Karuna Pet Clinic and are protected by intellectual property laws. You may not use, reproduce, or distribute these materials without our permission.
7. Limitation of Liability
7.1. No Warranty: We make no representations or warranties about the accuracy, reliability, or completeness of the information provided through our services. The use of our services is at your own risk.
7.2. Liability: To the fullest extent permitted by law, Karuna Pet Clinic and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services.
8. Changes to Terms & Conditions
8.1. Updates: We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on our website, and the date of the latest revision will be indicated at the top of this document. It is your responsibility to review these Terms periodically.
9. Termination
9.1. Termination: We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for any violation of these Terms or for any other reason.
10. Governing Law
10.1. Jurisdiction: These Terms are governed by and construed in accordance with the laws of [Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Jurisdiction].
11. Contact Information
If you have any questions or concerns about these Terms & Conditions or our services, please contact us at:
Karuna Pet Clinic
Address: Upper Ground Hall, Plot 8, Jupiter Enclave Hazipur Sector 104, Noida, Uttar Pradesh 201304
Mob: +91 6397986493
Email ID: karunapetclinic@gmail.com
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.